FAQ

As a member of the Financial Services Compensation Scheme (FSCS) in the UK, all clients of Tickmill UK Ltd are covered in the event of a default by Tickmill UK Ltd, up to a value of £85,000.

No. Tickmill UK Ltd cannot reclaim U.S. withholding tax on behalf of clients. If you believe you are eligible for a refund under a tax treaty, you must apply directly to the U.S. Internal Revenue Service (IRS). You are also responsible for meeting any personal tax obligations in your country of residence.

We have a dedicated Futures Support Team available five days a week, from 7:00am to 4:00pm (UK time). Alternatively, you can contact us by email at [email protected] or call our London office on +44 789 703 6806.

The Common Reporting Standard (CRS) is a global standard for the Automatic Exchange of Information (AEOI) between tax authorities regarding financial accounts. As a member of the Organisation for Economic Co-operation and Development (OECD), Tickmill is required to share information on clients’ assets and income in accordance with AEOI requirements. Tickmill UK Ltd exchanges information annually with HM Revenue & Customs (HMRC). Participating countries include all European Union (EU) countries, the UK, China, India, Hong Kong, and Russia, with 109 countries in total.

You can access your reports by logging in to your Client Area and viewing your statements. You will also receive a daily summary of your trading activity by email, sent the following morning. If you notice any discrepancies in your statements, please contact Client Support.